Shipping and Returns

Where cherished objects are wrapped with devotion and sent on new journeys

At Ancestors Antiques, every item we send is more than a parcel -
it is a fragment of history, a whisper from another time, and a future heirloom in the making.

We treat each shipment with the reverence it deserves.

Shipping

Processing Time
Each piece is thoughtfully wrapped and prepared for its travels.
Please allow 2–4 business days for packing and dispatch.

We do not rush history - or its safe passage.

Domestic Shipping
We currently ship within the United States.
Shipping rates are calculated at checkout based on size, weight, and destination.

Packaging
Your piece will be packaged with:

  • Protective cushioning

  • Secure wrapping

  • Support for delicate corners and frames

  • A touch of ceremonial care ✨

We believe in balancing environmental mindfulness with the safety of fragile treasures.

Tracking
A tracking number will be provided once your order has shipped,
so you may follow its journey home.

Local Pickup

For those near Colorado, local pickup may be available for select items.
If you'd like this option, please reach out before purchasing - we adore meeting fellow old-soul collectors when the stars align.

International Shipping

At this time, we do not ship internationally.
If you're abroad and feel deeply called to a piece, please contact us -
we are always open to discussing possibilities.

Returns & Exchanges

All sales are final.
Given the unique and irreplaceable nature of antiques, we do not accept returns, exchanges, or order cancellations.

We encourage any and all questions prior to purchase -
we are here to guide, clarify, and help you feel utterly confident.

Damage in Transit

We pack with extraordinary care, but should your item arrive harmed on its journey, please:

  • Email us within 48 hours of delivery

  • Include clear photos of the damage and packaging

  • Save all packaging materials

We will review promptly and handle the next steps with empathy and urgency.

Condition Disclosure

Many items we offer have lived long, storied lives -
some may carry gentle imperfections, patina, or marks of time.

We describe pieces to the best of our ability and welcome requests for additional photos or details.

Antiques are beautifully imperfect - that is their magic.

Questions or Special Requests?

We are always happy to assist with:

  • Styling advice

  • Historical context

  • Care recommendations

  • Sourcing your dream piece

Write to us anytime: hello@ancestorsantiques.com

Thank you for honoring history with us.
May your chosen treasures arrive safely, settle softly into your home,
and continue their story in your care.